We deliver throughout Toronto, covering downtown core, North York, Scarborough, Etobicoke, and East York. Our service extends to major business districts including Financial District, Liberty Village, King West, Yonge and Eglinton, and the Entertainment District.

For offices located outside these areas, please contact us at +1 416 789 4321 or email [email protected] to discuss delivery options. We regularly expand our coverage based on demand and can often accommodate special requests with advance notice.

Our standard minimum order is 5 lunches per delivery. This helps us maintain quality, ensure food arrives at optimal temperature, and keep delivery costs reasonable. For smaller teams, we offer individual meal options that can be combined to meet the minimum.

Larger orders of 20 meals or more qualify for volume discounts. If your office has fewer than 5 people interested on a given day, consider coordinating with colleagues or ordering every other day to meet the minimum while still enjoying fresh meals regularly.

Orders must be placed by 3:00 PM the day before delivery. This allows our kitchen team to source fresh ingredients, prepare meals properly, and plan efficient delivery routes. For weekly or monthly recurring orders, you can set up a standing schedule and modify it up to 24 hours before each delivery.

During busy seasons or for large corporate events requiring 50+ meals, we recommend ordering 2-3 business days ahead. Same-day orders cannot be accommodated as we prioritize food quality and preparation standards.

Standard delivery windows are between 11:30 AM and 1:00 PM, Monday through Friday. When you place your order, you can specify your preferred delivery time, and we'll provide a 30-minute window. We send a notification 15 minutes before arrival so your team can be ready.

For offices with specific lunch schedules, we can arrange fixed delivery times for recurring orders. Early deliveries starting at 11:00 AM or later deliveries until 1:30 PM are available upon request for an additional coordination fee.

Yes, we cater to various dietary needs including vegetarian, vegan, gluten-free, dairy-free, and nut-free options. Each menu item is clearly labeled with allergen information and dietary classifications. When placing orders, you can filter by dietary preference and add specific notes about allergies.

For severe allergies requiring dedicated preparation, please contact us directly at [email protected] at least 48 hours before your first order. We maintain detailed allergen protocols in our kitchen and can provide ingredient lists for any dish upon request.

Individual meals range from $12 to $18 CAD depending on the menu selection. This includes the main dish, side, and packaging. Delivery is free for orders over $75, while orders below this threshold have a $8 delivery fee within Toronto's core areas.

We offer corporate accounts with monthly billing, volume discounts starting at 20 meals per order, and special pricing for companies with regular weekly commitments. Payment can be made by credit card, corporate account, or invoice for established clients.

Our rotating menu features diverse options including Mediterranean bowls, Asian-inspired dishes, classic North American comfort food, Mexican selections, and healthy grain bowls. We change our menu weekly to provide variety and incorporate seasonal ingredients available in Ontario.

Each week includes at least 12 different main options, ensuring teams with regular orders don't experience menu fatigue. Special themed weeks and holiday menus are introduced throughout the year, and we welcome suggestions from corporate clients about cuisines their teams enjoy.

All meals are prepared fresh each morning in our Toronto kitchen facility. We start preparation at 6:00 AM and complete cooking by 10:30 AM, ensuring food is at peak freshness when it reaches your office. Nothing is pre-cooked and reheated from previous days.

We source produce from Ontario Food Terminal three times weekly and receive protein deliveries daily. Our kitchen operates under strict food safety standards with regular health inspections. This commitment to freshness means we have limited same-day capacity, which is why advance ordering is required.

We use compostable containers made from plant-based materials, recyclable paper bags, and biodegradable utensils. All packaging is clearly labeled with disposal instructions. For regular corporate clients, we offer a reusable container program where we provide durable containers and collect them during the next delivery.

Our delivery vehicles run optimized routes to minimize fuel consumption, and we consolidate orders by area whenever possible. Offices participating in our reusable container program receive a 5% discount on orders as an incentive for reducing waste.

Yes, each person can select their preferred meal from our weekly menu. When your office coordinator places an order, they can specify different meals for each team member. Each container is labeled with the person's name and meal description to prevent mix-ups during distribution.

For modifications like extra vegetables, no sauce, or protein substitutions, add notes during ordering. While we accommodate reasonable requests, extensive customization may not be possible during peak hours. Standard menu items are designed to appeal to diverse tastes.

You can modify your order until 3:00 PM the day before delivery. If someone calls in sick or has an unexpected absence after this deadline, the meal will still be delivered and charged. Many offices keep these extra meals in the break room refrigerator for team members to enjoy later or the following day.

For corporate accounts with regular orders, we can establish a flexible adjustment policy that allows last-minute changes for a small fee. This works well for larger teams where occasional absences are expected.

Yes, we offer catering packages for corporate meetings, training sessions, and office events. Options include buffet-style setups, individually boxed meals for presentations, and appetizer platters. Catering orders require 3 business days notice and have a 15-person minimum.

Our catering menu includes hot dishes that can be set up with warming equipment, cold options perfect for working lunches, and breakfast packages for morning meetings. We provide serving utensils, plates, napkins, and can arrange for setup and cleanup for an additional fee.

We offer monthly invoicing for established corporate clients. Orders are tracked throughout the month, and a detailed invoice is sent during the first week of the following month with net 15 payment terms. Invoices include itemized breakdowns by date, meal type, and employee if needed for expense reporting.

New clients start with prepayment or credit card processing until a billing relationship is established, typically after 3 months of regular orders. We accept payment by check, wire transfer, or credit card. Contact our office at +1 416 789 4321 to set up a corporate account.

Contact us immediately at [email protected] or call +1 416 789 4321 if there's any problem with your delivery. Common issues like missing items, incorrect meals, or quality concerns are addressed promptly. For missing items, we can often send a replacement within 30 minutes if reported right away.

We maintain detailed order records and take photos of packed orders before delivery. If a meal doesn't meet expectations, we'll provide a credit toward your next order or issue a refund for that item. Your satisfaction matters, and we work quickly to resolve any concerns.

Absolutely. Many offices establish standing orders for specific days each week. You choose which days you want delivery, set a default time, and specify the number of meals. Each week, we'll send a reminder with the current menu, and you can confirm meal selections and quantities.

Recurring orders receive priority scheduling and can be paused for holidays or adjusted for busy periods. This arrangement works particularly well for teams that want to establish a consistent lunch routine without placing individual orders each week. Volume discounts apply to recurring orders of 20+ meals.

Yes, complete nutritional information including calories, protein, carbohydrates, fat, fiber, and sodium is available for every menu item. This information is displayed on our online ordering platform and can be provided in printed format upon request. We update nutritional data when recipes change.

For employees tracking specific macros or following medical dietary guidelines, this transparency helps with meal planning. Our menu includes options ranging from lighter 400-calorie meals to more substantial 750-calorie portions, clearly marked so individuals can choose based on their needs.

Our standard delivery schedule is Monday through Friday. We're closed on Sundays and major Canadian holidays including New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving, and Christmas Day.

Saturday delivery is available for offices with weekend operations, but requires advance arrangement and has a 25-meal minimum due to special staffing requirements. Contact us at least one week ahead to schedule Saturday service. Our regular business hours are Monday through Friday 9:00 AM to 6:00 PM, and Saturday 10:00 AM to 2:00 PM for order coordination.

Getting started is simple. Contact us at [email protected] or call +1 416 789 4321 to discuss your office needs. We'll gather information about your location at 150 Laing Street, Toronto M4L 2N5, team size, preferred delivery days, and any dietary requirements. Then we'll set up your account and provide access to our online ordering system.

For your first order, we recommend starting with a smaller group to test the service before rolling it out company-wide. We can provide sample menus and pricing estimates during your initial consultation. Most offices are up and running within 2-3 business days of first contact.