Privacy Policy

Effective Date: January 1, 2025

Welcome to Cixuse. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our office lunch delivery services and visit our website. Please read this policy carefully to understand our practices regarding your personal data.


1. Information We Collect

1.1 Personal Information

When you place an order or register for our office lunch delivery services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and delivery address
  • Payment Information: Credit card details, billing address, and transaction history
  • Account Information: Username, password, and preferences
  • Dietary Information: Food allergies, preferences, and special dietary requirements
  • Corporate Information: Company name, department, and employee identification when applicable

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

Cixuse uses the collected information for the following purposes:

  • Order Processing: To process and deliver your lunch orders accurately and efficiently
  • Customer Service: To respond to your inquiries, provide support, and improve our services
  • Payment Processing: To process payments securely and maintain transaction records
  • Marketing Communications: To send promotional offers, newsletters, and updates about our services (with your consent)
  • Service Improvement: To analyze usage patterns and enhance our menu offerings and delivery operations
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business, such as payment processors, delivery partners, and IT service providers
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Legal Requirements: When required by law or to protect our rights, safety, and property
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured, commonly used format

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cixuse

150 Laing Street

Toronto, M4L 2N5

Email: [email protected]

Phone: +1 416 789 4321

Thank you for trusting Cixuse with your office lunch delivery needs. Your privacy is important to us.